Private Policy

Trinidad Retreats Privacy Policy

Effective Date: January 2025

This Privacy Policy describes how Moonstone Properties, Inc DBA: Trinidad Retreats ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website (the "Site") or use our services. We are committed to protecting your privacy and complying with applicable data protection laws.

Information We Collect:

Trinidad Retreats collects information from you when you register on our Site, make a booking, subscribe to our newsletter, or fill out forms. This information may include your name, email address, mailing address, phone number, and payment card information. You may also browse our Site anonymously.

Like most websites, we use cookies and similar technologies (e.g., web beacons) to enhance your experience, understand visitor behavior, and track website usage. Please see the "Cookies" section below for more details.

How We Use Your Information:

Trinidad Retreats may use the information we collect for the following purposes:

  • Personalization: To personalize your experience on our Site and tailor our services to your individual needs.

  • Website Improvement: To analyze website usage and feedback to improve our Site and offerings.

  • Customer Service: To respond efficiently to your inquiries and provide effective customer support.

  • Transaction Processing: To process your bookings and payments. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • Marketing: With your permission, to send you periodic emails about Trinidad Retreats news, updates, special offers, and related services. You can opt out of these marketing emails at any time.

  • Contests and Promotions: To administer contests, promotions, surveys, or other Site features.

How We Protect Your Information:

Trinidad Retreats implements robust security measures to protect your personal information when you make a booking or submit information through our Site. We use a secure server and Secure Socket Layer (SSL) technology to encrypt sensitive information, such as payment card details, before it is transmitted. This information is then stored in our payment gateway provider's database, accessible only by authorized personnel who are required to keep1 the information confidential. After a transaction,2 sensitive payment information is not stored on our servers.

Cookies:

Yes, Trinidad Retreats uses cookies. Cookies are small text files that are placed on your computer's hard drive through your web browser (if you allow). Cookies help us remember and process your booking requests, understand your preferences, track the effectiveness of advertisements, and gather aggregated data about website traffic and user interaction. This data helps us improve our Site and provide a better user experience.

You can choose to have your computer warn you each time a cookie is being sent, or you can disable all cookies in your browser settings. However, please note that if you disable cookies, some features of our Site may not function correctly. You can still make bookings by contacting us directly via phone or email.

Disclosure of Information to Outside Parties:

Trinidad Retreats does not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This excludes trusted third-party3 service providers who assist us in operating our Site, conducting our business, or providing services to you, as long as those parties agree to keep your information confidential. We may also disclose your information if required by law, to enforce our Site policies, or to protect our rights,4 property, or safety, or the rights, property, or safety of others. Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other purposes.

Third-Party Links:

Occasionally, Trinidad Retreats may include links to third-party websites on our Site. These third-party sites have their own separate privacy policies. We are not responsible for the content or activities of these linked sites. We encourage you to review the privacy policies of any third-party sites5 you visit.

Online Privacy Policy Only:

This Privacy Policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions:

Please also visit our Terms and Conditions section, which governs the use of our website and outlines disclaimers and limitations of liability.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at:

Trinidad Retreats~56 Berry Road,Trinidad Ca, 95570~Info@trinidadretreats.com ~707.601.6645